Refund policy

Refund policy

RETURN POLICY

At Regen Labs®, we care deeply about your satisfaction and health. Because our products are consumables, we maintain a clear and strict return policy to ensure safety and product integrity.

✅ Returns of Unopened Items

You may return unopened and unused items within 14 days of delivery.

  • Items must be in their original, sealed packaging

  • Returns must be initiated within the 14-day window

❌ Opened or Used Products

We do not accept returns or issue refunds for any items that have been:

  • Opened

  • Used

  • Or had their seal broken

We appreciate your understanding — this is to protect the quality and safety of all products.

💳 Refunds

Once we receive your return and confirm it meets our policy, we will issue a full refund to your original payment method within 7 business days.

📦 Return Shipping

Customers are responsible for return shipping costs.
We recommend using a trackable shipping service to ensure your return is received.

🛠️ Damaged or Incorrect Items

If your order arrived damaged or incorrect, please contact us at support@regenlabs.com.  We’ll make it right as quickly as possible.

⚠️ Important Disclaimer

ANY AND ALL PRODUCTS PROVIDED BY Regen Labs® ARE PROVIDED “AS IS,” and Regen Labs® makes no warranty of any kind, express or implied, including, without limitation, any warranties of merchantability, fitness for a particular purpose, or guarantee of results.

We will not accept returns or issue refunds if you are unsatisfied with the results of the product.